Mr Summit - Southbank Café

Privacy Policy

Overview
This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from order.mrsummit.com.au (the “Site”).
Private Data in Site Content
The content displayed on the Site does not contain, and is not intended to contain, any personal or private information. We take reasonable measures to ensure that no such data is incorporated into publicly accessible materials.
Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some installed cookies. As you browse the Site, we also collect information about the individual web pages or products you view, the websites or search terms that referred you to the Site, and how you interact with the Site. We refer to this automatically collected data as “Device Information.”

We collect Device Information using the following technologies:

  • “Cookies” are data files placed on your device or computer that often include a unique, anonymous identifier. For more information about cookies and how to disable them, you may visit www.allaboutcookies.org.
  • “Log files” track actions occurring on the Site and collect data such as your IP address, browser type, Internet service provider, referring and exit pages, and date and time stamps.
  • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse and engage with the Site. We use services such as Google Analytics and Microsoft Clarity to help us analyse Site traffic and user behaviour. These services may collect Device Information and interact with cookies and other tracking technologies. The information collected is aggregated and anonymised to help us improve the Site and the user experience.

Additionally, when you make a purchase or attempt to purchase through the Site, we might collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this data as “Order Information.”

When we refer to “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information. We collect and handle Personal Information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), which govern the collection, use, disclosure, and storage of personal information. We take reasonable steps to ensure that Personal Information is accurate, complete, and up-to-date, and we only retain it for as long as necessary to fulfil the purposes for which it was collected or as required by law.
How Do We Use Your Personal Information
We use the Order Information that we collect to fulfil any orders placed through the Site, including processing your payment information, arranging for shipping if necessary, and providing you with invoices and/or order confirmations.

We may share your Personal Information with third parties to assist us in using your information as described above.

For example, we use Google Analytics and Microsoft Clarity to help us understand how customers use the Site:

We may also share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request, or to protect our legal rights, safety, or property.

You can opt out of targeted advertising by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info

Additionally, we use Order Information to:
  • Communicate with you;
  • Screen orders for potential risk or fraud;
  • Provide you with information or advertising relating to our products or services, in accordance with the preferences you have shared with us.
We use Device Information to help screen for potential risk and fraud (in particular, your IP address) and, more generally, to improve and optimise the Site. This includes generating analytics about how customers browse and interact with the Site, and assessing the effectiveness of our marketing and advertising campaigns.
Behavioral Advertising
As described above, we may use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. For more information about targeted advertising, you can visit the Network Advertising Initiative’s (NAI) educational page here: https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work .

You can opt out of targeted advertising by visiting the Digital Advertising Alliance’s opt-out portal here: https://optout.aboutads.info .
Your Rights
Australian Residents
If you are an Australian resident, you have the right to access the personal information we hold about you and to request that it be corrected, updated, or deleted, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). To exercise these rights, please contact us using the information provided below.

We process your information to fulfil any contracts we may have with you (for example, when you place an order through the Site) or to pursue our legitimate business interests, as described above.

Please note that your information may be transferred outside Australia in accordance with applicable data protection laws, and we take reasonable steps to ensure that any overseas recipients provide a comparable level of protection for your personal information.

European Residents
If you are a European resident, you have the right to access the personal information we hold about you and to request that it be corrected, updated, or deleted. To exercise these rights, please contact us using the information provided below.

We process your information to fulfil contracts we may have with you (for example, when you place an order through the Site) or to pursue our legitimate business interests, as described above.

Please note that your information may be transferred outside Europe, Canada, and the United States in accordance with applicable data protection laws.

Other International Residents
If you are not a resident of Australia or the European Union, you still have the right to access the personal information we hold about you and to request that it be corrected or deleted. To exercise these rights, please contact us using the information provided below.

We process your information to fulfil any contracts we may have with you (for example, when you place an order through the Site) or to pursue our legitimate business interests, as described above.

Please note that your information may be transferred to countries outside your place of residence, including Australia, Europe, Canada, and the United States, in accordance with applicable data protection laws. We take reasonable steps to ensure that any overseas recipients provide a comparable level of protection for your personal information.
Data Retention
When you place an order through the Site, we will retain your Order Information for as long as necessary to fulfil the purposes for which it was collected, including for record-keeping, accounting, and legal obligations, unless and until you request that we delete this information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time without prior notice to reflect, for example, changes to our practices, operational needs, legal obligations, or regulatory requirements. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Contact Us
For more information about our privacy practices, if you have any questions, or if you would like to make a complaint, please contact us by email at info@mrsummit.com.au .
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